Galaxy Examinator


	Public Support

	Customers Only

Examinator-Characterization License renewal / Reactivation

This page gives you the license reactivation details for Galaxy Examinator:

Examinator Characterization

License Renewal process

As Galaxy software are available under an annual license contract, you should always place your order to renew it prior to its expiration date. If you fail to do so, your license and the software will stop working on the expiration date. To prevent this to happen, simply do the necessary to order your license in time! In all cases, and for convenience, Galaxy will send you an email reminder few weeks before the expiration.

License Reactivation

After receiving your PO, Galaxy will reactivate the license server database. An email with the license key details is then sent back to you (the new license ProductKeyID may differ from the one given to you the previous year).

For each station that will need to reactivate the software license, follow the steps:

Go to your Examinator application folder
Stop the relevant applications (Examinator and/or the license server gex-lm)
Delete the existing license file: gex_license.txt
If you want to install the latest release then:
Download the latest Examinator release from the Galaxy web site (login required, ask for it if you don't know it)
Install following the standard installation procedure.

Otherwise, simply launch again the software, you'll be prompted to enter the license details and email the license request.

Evaluation License Reactivation

If your evaluation license expires and Galaxy sales grants you a new evaluation period, do the following:

Go to your Examinator application folder
Delete the existing license file: gex_license.txt
Start Examinator (PC version: click the 'Start' Button, then look in the Programs submenu for Galaxy Examinator)
Install following the standard installation procedure.

To contact us:

Support: support.examinator@galaxysemi.com
Sales: sales@galaxysemi.com

We hope you will be satisfied with Galaxy Examinator!
Kind regards,
The Sales Team at Galaxy Semiconductor